Because each piece is handcrafted, slight variations in texture, color, or details are part of the charm and a reflection of the natural materials we work with. We stand behind the quality of our work and want you to feel confident and cared for every step of the way.
- Custom orders: Due to the personalization nature of custom designs, these are non-refundable.
- Returns are acceptable within 14 days of delivery for unused, undamaged items.
- Exchanges: If you'd prefer a different item or style, we are happy to offer an exchange or store credit when applicable.
- Buyers are responsible for return shipping costs unless the item arrived damaged or incorrect. Please use a trackable shipping method and notify us once the item has shipped
- We want you to love your purchase , but if something isn't quite right, we are here to help!
